Before We Get To Tonight's Main Event, Someone Insults The Honor Of CVS, And I Correct Them.

This all started with a piece in the Los Angeles Times that said people seem to have a way of ending up on CVS' automatic filling program (which they call ReadyFill) who never asked to be put there.

CVS' (spokesman Mike) DeAngelis denied that any production quotas exist for ReadyFill.

Seems pretty cut and dried. No quotas. Case closed.

I recently sent the following email to my district manager regarding our ReadyFill quota (playing dumb): 
To which he replied:
"Our target on ReadyFill is set at 40% of all ReadyFill eligible prescriptions." 
So CVS DOES have a ReadyFill quota despite Michael DeAngelis (LA Times article) saying there is no quota.

That was from my mailbag this night. And this letter writer could not have been more wrong. As you can see, CVS has a target, not a quota. Get your facts straight because the difference is very important.

It's like the difference between a program called ReadyFill and one called AutoFill. Get it now? I'm glad I could clear that up. Because being signed up for a program against your will to meet a target is way different than being automatically signed up for a program against your will to meet a quota. I'm sure patients understand that.

Because if there wasn't a huge difference between being pressured to meet a target and being pressured to meet a quota, that would mean CVS lied to the LA Times, or at least was disingenuous. And no corporation is more trustworthy than CVS.
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Before We Get To Tonight's Main Event, Someone Insults The Honor Of CVS, And I Correct Them.
Before We Get To Tonight's Main Event, Someone  Insults The Honor Of CVS, And I Correct Them.
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